Member Feature: MultiCare Occupational Medicine

July 10, 2025
A friendly receptionist greets a patient at the front desk of MultiCare Centers of Occupational Medicine, highlighting professional healthcare services in a modern clinic setting.

Faster Recovery, Better Outcomes: Why Businesses Are Turning to MultiCare

When a worker is injured on the job, time is everything. The faster they receive care, the sooner they can return to work—and the better it is for the employee and the employer.

But trying to navigate Washington’s workers’ compensation system isn’t easy. Many primary care providers avoid Labor & Industries (L&I) cases altogether due to the complexity of the paperwork. Urgent care centers can treat injuries, but most lack the network needed for full recovery.

MultiCare Occupational Medicine stands as a dedicated partner in fostering a healthy and safe workforce, offering comprehensive services designed to support both employees and employers. Their commitment is driven by occupational medicine’s direct impact on productivity and overall community health.

A Better Path Back to Work

At the core of their offerings is expert care for work-related injuries and illnesses. MultiCare provides thorough evaluations and effective treatments, extending support to navigate the complexities of occupational disease claims. With close partnership and co-location with Indigo Urgent Care clinics, injured workers experience a seamless referral process to be seen by an occupational medicine provider as soon as possible.

“We get patients back to work 18% faster,” says Candice Richardson, Area Manager for MultiCare Occupational Medicine in Spokane. “That’s huge. Not just for the employee’s health, but for business continuity.”

Beyond immediate care, their focus on preventative health is paramount. They offer a range of health screenings, conduct essential employment-related physical exams, and administer vaccinations, all aimed at proactively safeguarding against workplace incidents and promoting long-term health.

“We’re not just here for the patient—we’re here for the employer, too,” says Richardson. “We want to keep their teams safe, healthy, and on the job.”

MultiCare has proven to be a crucial resource for employers. They collaborate closely with businesses to implement strategies for injury prevention, efficiently manage workplace incidents and workers’ compensation, and significantly reduce health-related costs. Employers can also benefit from personalized consultations tailored to their specific needs.

The MultiCare Advantage

With decades of experience in Washington, MultiCare provides comprehensive treatments and services across the state, including three Spokane-area locations.

Injury and Illness Care:

  • Provides evaluation and treatment for work-related illnesses and injuries, including support with occupational disease claims.

Preventative Health:

  • Offers a variety of health-related screenings, employment-related physical exams, and vaccinations to help prevent workplace incidents.

Employer Support:

  • Collaborates with employers to prevent and manage workplace injuries, minimize health-related costs, and navigate the workers’ compensation process efficiently. They also offer employer consultations.

Return-to-Work Programs:

  • Helps employees with work-related medical problems return to work safely and as soon as possible, prioritizing recovery and resilience.

Specialized Services:

  • Caters to various needs, including Department of Transportation (DOT) physicals, hearing tests, and drug and alcohol screening.

The Bottom Line

MultiCare Occupational Medicine goes beyond treatment to promote workplace safety and compliance, underpinned by their core values. This holistic approach not only aids in recovery but also creates a healthier, happier work environment, setting a new standard in occupational health care.

“Kindness is one of our core values—and so is joy,” she says. “When people feel respected and taken care of, they heal better. It’s that simple.”

Visit MultiCare Occupational Medicine

Learn more about their services and the location nearest you.
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