General Description:
The Business Development Manager is a critical business development position on the Greater Spokane Valley Chamber of Commerce team. The Business Development Manager is responsible for all functions of the chamber’s membership including the recruitment of new members, retention of existing members, the management of the ambassador committees and networking groups
Employee Status:
The Business Development Manager reports to the Vice President and is a full-time position. As a full-time employee position is eligible to receive all of the Greater Spokane Valley Chamber of Commerce staff benefit package.
Basic Duties:
• Management of membership budget forecasting, development, and execution
• Direct management of the Membership, Ambassador committee, and networking groups
• Achieve membership goals and grow the overall chamber membership
• Prospect and qualify leads and conduct sales presentations resulting in new members
• Achieve sponsorship and advertising sales goals and grow the overall sponsorship program as directed
• Coordination of member activities in conjunction with chamber events
• Represent the chamber at community events, functions, and meetings
• Prepare weekly/monthly membership reports
• Staff chamber events and programs as assigned
• All other duties as may be required
Membership Development:
It is the responsibility of the Business Development Manager to grow membership revenue and increase total membership of the Greater Spokane Valley Chamber of Commerce. The Business Development Manager, in partnership with other staff will need to develop and implement a member recruitment and retention strategy that can be utilized across the organization to grow total membership. The Business Development Manager will also be responsible for membership recruitment, a minimum of new member sales per month as outlined.
Retention:
It will be the responsibility of the Business Development Manager to work with the membership team to ensure accurate implementation of the retention program and track results. Additionally, the Business Development Manager will work with the ambassador committees wherever appropriate to achieve the retention goals of the organization.
Events:
It will be the responsibility of the Business Development Manager to build engagement of chamber members in conjunction with the chamber’s signature events with the support of their direct reports.
Education & Experience Requirements:
• Associate or Bachelor degree preferred. Some college coursework in business, communications, sales, marketing or related field is a plus.
• Minimum of 2 years’ experience in an outside sales role, with demonstrated sales results. Prefer individuals with experience in nonprofit membership driven organizations
• Some travel required.
Knowledge/Skills/Abilities:
• Customer Service & Relationship Management – able to personally provide high level of interactive service to membership base, building relationships and a referral network within Spokane County.
• Team Orientation & Interpersonal – highly motivated, team-player with ability to develop and maintain collaborative relationships.
• Communication – able to effectively express self verbally and in writing, using correct language and grammar in a professional manner.
• Organization & Time Management – able to work independently with minimal supervision and a high degree of self-motivation and self-direction. Able to handle multiple priorities with strong attention to detail.
• Sales Results – proven ability to achieve a high level of success signing on new members/investors and retaining current members.
• Systems & Software – proficient knowledge of Microsoft Office software applications, including Excel, Word, Outlook and PowerPoint.
Compensation Range:
$45K – $55K/year salary + Bonus, Commission
To apply: Apply via LinkedIn or submit a cover letter and resume to opportunities@spokanevalleychamber.org.